Dane kontaktowe

Contact Us

We are here to help with any questions regarding your order, sizing, shipping, or returns.

You can reach us through the following channels:

📧 Email: support@velanest.store
⏱ Response time: within 24–48 business hours


Business Information

Brand Name: Velanest
Business Type: Handmade Baby Clothing Store
Location: Poland, European Union 🇵🇱🇪🇺


Customer Support Hours

Monday – Friday
09:00 – 17:00 (CET)

We aim to respond to all inquiries as quickly as possible during business hours.


Important Note

For faster support, please always include your:

  • Order number
  • Full name used at checkout
  • Description of your issue

This helps us resolve your request more efficiently.