Shipping policy
At Velanest, each item is lovingly handmade to order with care and attention to detail.
Processing Time
All orders are processed within 1–3 business days before shipment. As each item is handmade, slight variations may occur, making every piece unique.
Shipping Time
Shipping times vary depending on the destination and selected carrier:
- Poland: 2–5 business days
- Europe (EU): 4–10 business days
- International: 7–14 business days (if applicable)
Please note that delivery times are estimates and may vary due to carrier delays, holidays, or customs processing.
Shipping Carriers
We work with trusted shipping providers (e.g. InPost, DPD, DHL, GLS, FEDEX depending on region).
Tracking Information
All orders include tracking. Tracking details will be sent via email once your order has been shipped.