配送ポリシー

At Velanest, each item is lovingly handmade to order with care and attention to detail.

Processing Time

All orders are processed within 1–3 business days before shipment. As each item is handmade, slight variations may occur, making every piece unique.

Shipping Time

Shipping times vary depending on the destination and selected carrier:

• Poland: 2–5 business days
• Europe (EU): 4–10 business days
• International: 7–14 business days (if applicable)

Please note that delivery times are estimates and may vary due to carrier delays, holidays, or customs processing.

Shipping Carriers

We work with trusted shipping providers (e.g. InPost, DPD, DHL, GLS, FEDEX depending on region).

Tracking Information

All orders include tracking. Tracking details will be sent via email once your order has been shipped.